ISIS- Removal & Storage- OXFORD

The National Guild of Removers & Storers

2012-01-30T16:13:00.014Z

We are pleased to announce ISIS REMOVALS have become Oxford's only member of The National Guild of Removers & Storers.

As a trade association The National Guild of Removers & Storers have in recent years set many quality standards within the removals industry. This has been recognised by the UK's leading consumer organisation who rated the Guild as joint best of the trade associations in the country and certainly the best of the choices available in the removals industry. So much so that they actually suggested that their readers look up a member of The Guild when choosing a remover.

Guild Members offer the best consumer protection package in the removals industry. These measures are designed to promote quality, protect your belongings and take the stress out of your move.

Compulsory Membership to the Removals Industry Ombudsman Scheme
Compulsory Independent Ombudsman Scheme Approved Inspection
Ombudsman Scheme Approved Code of Practice
Ombudsman Scheme Approved Complaints Procedure
Continual Quality Monitoring Procedures

For peace of mind you cannot do better than an Ombudsman Approved Remover!

Through them you can have even more confidence in ISIS REMOVALS AND STORAGE.

For more information please visit their website
www.ngrs.co.uk

Good Start in 2012

2012-01-16T14:02:00.001Z

4 bed house move Bicester to Stanton Harcourt

Hi Graham, move went really well, your chaps did a great job!

The boxes are ready for collection when you are ready - let me know the best way

KR

Shane Hicks

2 House Moves-including full packing- praise indeed!

2011-12-19T14:47:00.003Z

Graham

I am so grateful to all your and the team’s hard work – happy to give a testimonial for your website or wherever if ever wanted. All the best and many many thanks........It did all go brilliantly.

Lynne Franks
Lynne Franks, business woman, author, broadcaster and speaker, described by the world's media as a lifestyle guru and visionary.

Office Move

2011-12-15T12:07:00.001Z

Dear Graham,

Thank you very much for your help with our move, we greatly appreciated the speed and efficiency of you and your team.
With kind regards

The Helen Hamlyn Trust

Computers for Oxford Schools

2011-11-25T16:03:00.002Z

Hi Graham

Can I just say a very big thank you to you and your staff whom without we would not have been able to offer such a good service to the schools. You have had to put up with me asking at a moment’s notice to pick up or collect the trolleys and you have always accommodated us. Thank you so much for everything.

Have a wonderful Christmas and New Year

Christine
CYP&F - Educational Effectiveness
OXFORD EDUCATION DEPT

4 bed house move

2011-11-21T11:06:00.000Z

Dear Graham,
I just wanted to drop you a quick email to say that we were very impressed with the service given by your guys on Friday. They were punctual, friendly, efficient, quick and very hard-working. We were anticipating it being a stressful day but it turned out to be fairly straightforward thanks to your team.
Thanks again for all your help and please pass on our gratitude to the rest of the team.
Kind regards,

Clare
Research Projects and Events Administrator

Humanities Division
University of Oxford

Office Move

2011-11-18T08:43:00.001Z

No Graham,

Thank you. Your guys were great and so fast, they are really good at their jobs.

Kind regards

Donna
Oxford Policy Management

Whirlwinds!!

2011-11-16T13:20:00.000Z

Graham

You may recall your guys did a marvellous job moving us out of Henley St on the 14th October. We ended up near Stanton St John instead of Church Hanborough.

This is a quick enquiry to see if you are free and available to move us from Stanton St John to Church Hanborough on the Friday 16th December.

I assume that terms conditions (and prices) will remain the same. Half our stuff is still packed so we should be better prepared for the whirlwind that is your boys!!!

3rd Move.....

2011-11-15T07:06:00.001Z

Dear Graham & Jan,

We're moving again! We had such a good experience using Isis for our last 2 moves we would like to book you again.

Please do let me know if you think you could fit us in.

With best wishes
Liz & Ian Hardingham

Removal to ISIS Storage- Return

2011-11-05T12:58:00.000Z

Dear Graham,

I would like to pass on a big thank you to everyone who helped with the removals and storage. The service has been prompt and friendly, and we would definitely recommend the company to others.

Best wishes,

Fraser

Oxford to ISIS Storage then deliver to Birmingham

2011-11-01T21:24:00.005Z

Dear Graham,
Hope your are well, you men were brilliant....
Thank you for your help, it is much
appreciated.
Kind regards,
Dr. Kate Shipman

Islington to Oxford- Movement of carpenters workshop.

2011-11-01T21:22:00.001Z

Dear Graham,
Just a note to say how much I appreciated your agreeable, practical and no nonsense approach to a slightly unusual removal, which had been causing me a lot of anxiety, worrying if I had under-represented the amount of work involved.
It was a great relief that everything went well.
Thank you.
Jon.

Jon Thompson

Oxford to Newcastle- DONE IN A DAY!

2011-10-25T21:39:00.000Z

Hi Graham
Just to say to you and Jan thank you very much for another successful move. The chaps were brilliant and so friendly.
Thanks again
Tracy

Happy New Customer

2011-10-25T07:54:00.000Z

Hi Graham,

I just wanted to say thank you very much indeed for Friday - the guys were really friendly, very efficient, and the whole thing was much easier than I'd expected! We'll certainly recommend you and will be using you again.

All best,

Becca

Repeat customers confirms the quality of our services

2011-10-19T09:02:00.004Z

3 bed house move from Bicester to Hucknall (nottinghamshire)
You moved us in June this year within Bicester your two man and two van\'s did a fab job
House to House: 2nd/ 3rd January

Thank you!
Nicola

Oxford don and partner happy too!

2011-09-13T11:50:00.003Z

Dear Graham,Thanks so much for an excellent service. Jan and his partner were absolutely brilliant. Please could I have a receipt for 3 hours + VAT? Email will do? It's just for my records. Thanks so much again and I won't hesitate to use/recommend you again.All the best,Vicky and Prof Chris Bulstrode

Happy!

2011-09-13T11:39:00.002Z

Dear Graham,Many thanks for helping us in our house move. We will meet in oneyear's time, as the landlord has just notified me that they will sellthis house next year, so we have to move again in July. :-)))Another question: I am looking for a used a fridge, but they are quitebig to fit into our Zafira. Could you help us in collecting anddelivering a fridge freezer? If yes, what would be the price ?Many thanks,Krisztina

Removal to Liverpool

2011-09-13T11:38:00.002Z

Graham Thank you for helping us with our move to Liverpool last week. We were very impressed with how quickly and efficiently Jan and Martin moved our stuff. You came highly recommended and lived up to your reputation. I think that I mentioned that we may be able to recover some of our relocation expenses and would be grateful if you could send me a receipted invoice together with the card receipt for the payment. Thanks. Sarah

Two from Pusey House Oxford

2011-09-12T11:30:00.002Z

Dear Graham, This is to thank you and, more particularly, your team for another exemplary handling of my furniture and goods into their new home on Saturday. All was done with immense efficiency and good humour. They were unable to construct the bed through no fault of their own - John Lewis (!) had sent defective goods. This should be my last move (unless you start an undertaking firm) but if the fates decree otherwise, expect a call. With very many thanks to you and all your team and with good wishes and much gratitude. WD Father William Davage

2011-09-05T10:33:00.002Z

GrahamMany, many thanks to you staff for efficient packing and removal - as ever!!WDPUSEY HOUSE ST GILES OXFORD

Repeat customer.....

2011-09-05T10:29:00.002Z

Hi Graham,Thanks once again to the guys who came to move me on Saturday. They were great and although I hope not to use you to move again for a long time I will recommend you to anyone else I know who is moving.Regards,Kate Sheehan

Removal- ISIS Storage- Return

2011-09-05T09:10:00.004Z

Dear GrahamPeter's just left you a phone message confirming again that we are expecting delivery to our new Stratfield Road address on the morning of Monday 5 September. The move out went well this morning. The team were very good - thank you. We look forward to getting everything back in a few weeks' time. Thanks for all your help.Best wishes.KKathleen SorianoDirector of ExhibitionsRoyal Academy of Arts

Repeat customer - still happy with out service

2011-09-02T09:31:00.001Z

Thanks Graham, the guys were great –very efficient and it was very reasonable. I’ll definitely recommend you to friends BestDebbie

Small move to Honfleur France

2011-08-23T08:18:00.001Z

Hi Graham,

Many thanks for the great service. We'll definitely recommend you if anyone asks. Hope you had a good time in Honfleur.

Ben Geer

Our Hourly Rates are good value!

2011-08-22T15:48:00.001Z

Dear Graham,

We've been off our feet, so apologies for the delay in sending this
note - but I just wanted to say a big thank you to you and the guys
for the excellent job with our flat move in Oxford on August 6, for
which we paid your very reasonable hourly rate. The men were fast and
efficient but also friendly and very careful with our stuff - and they
came equipped well enough to move twice what we had! We were delighted
with the service and will not hesitate to use your firm again and
recommend you to our friends.

(You're welcome to post this note or an edited version of it on your web site.)

best regards,
Simon.

--
Dr. Simon Rippon,
Oxford University Philosophy Dept.

Happy New Customer

2011-08-17T06:36:00.000Z

Graham,

I would like to say a big thank you to your excellent staff who carried out the moves for me yesterday. They were excellent and worked extremely hard. Much appreciated.

I will of course be very happy to both recommend your service and if I require it to use it again. It all went well so thanks again.

Regards
Dave

Expensive Antique Furniture.....

2011-07-11T14:15:00.001Z

Hi Graham

Just wanted to say what a great job Martin, Jan and Peter did on Saturday getting us moved to London. They were careful, efficient, polite and helpful. Very happy to be a reference for you if you need one!!

best wishes

Nigel

Plantation Rd- 3 van house move today!

2011-06-24T10:50:00.002Z

Full-Service Removal- Packing, Removal Oxford to Eye Suffolk

2011-06-24T09:35:00.001Z

Dear Graham,

Many thanks for the invoice and my apologies for the late reply. We've literally only just got online again!

Graham, thank you so much for everything you and the team did for the move. The boys were absolutely amazing and a joy to work with. Please pass on our thanks to them.

I hope that all is well with you.

Warm regards

Brian

jericho to ox1

2011-06-20T14:18:00.002Z

Graham

Your guys were great really really efficient..x

Thank you very much

Clare Wilcox

House Removal into Storage and onwards to London!

2011-06-19T09:04:00.005Z

Graham

Pleasant, Polite and Professional Removal Men......

Thank you.

Jonathan Willett

Full-Service Removal- Packing, Removal and Unpacking

2011-06-10T05:57:00.004Z

Dear Graham

"Thank you and your team for my big removal"- "faultless service"

Lady Vivienne Cromwell.

Banbury to Penrath Wales

2011-06-10T05:56:00.001Z

Dear Graham,

My move from Banbury to Penarth last week went very well and the guys did an excellent job.
Best wishes
Ken Gibb

7 bed house-Packing 5 days, Moving 3 days & Part storage with us!

2011-04-28T08:27:00.003Z

Dear Graham – can I just say how pleased and impressed I was with your removal team – so courteous, calm and reassuring. Everything we have unpacked so far has been undamaged and the larger pieces are blemish free too. Please pass on to them our thanks and good wishes – I will certainly recommend you to others and be back when we find the house of our ‘dreams’.
In the meantime we are suffocating under an increasingly large pile of boxes – can we organise a date/time for them to be collected?
With all good wishes, Jean Harrison

Removals with Storage

2011-04-27T12:48:00.000Z

Graham

Unit is now cleared of the sofa and bed. It's all yours.

Thanks for your service - I'll certainly recommend you and use you again.

Regards,

Michael Schultz

London to Banbury

2011-04-12T07:20:00.001Z

Dear Graham,

All went off very well today.

Your two men were very polite, helpful and careful.

Thanks for a good and reliable service.

Kind regards,

Paul and Helen

Move into our storage

2011-03-26T15:37:00.001Z

Graham

Thanks - and excellent service from your two guys. Thank you very much.

Next move
The new bed is being delivered on Wednesday so can we arrange to move my mother's existing bed to the storage place on the same day - 30th March. About 10am?

Thanks

Michael

Happy New Customer

2011-03-18T10:17:00.000Z

Great job Graham. Charming and helpful guys. No hesitation in calling again and recommending. Have a great weekend.

Nick

Office and Workshop Removal

2011-03-16T06:55:00.002Z

Great job Graham…please say thanks to your guys.

We unpacked the last crates this evening so feel free to drop round anytime to collect.

Regards
Andy
Sigmavision

Osiney Island House Removal

2011-03-05T14:28:00.001Z

Firstly thanks for helping us move from 6 to 22 South Street, Oxford.

The move went very well and we once again thank all involved.

Miles and Jenny

Removals with a smile!

2011-02-27T08:14:00.001Z

Hi Graham
Please accept apologies, just to say what great guys you have working for you.
I'm sorry not emailed sooner but you know what it's like unpacking etc., the chaps did a fantastic job, I was absolutely over the moon with the care, speed, professionalism, you name it they did it- with a smile!!

Just so you know and maybe let them know too.
Again, sorry for not emailing sooner

With kindest regards
Tracy

Happy Storage Customer

2011-02-12T07:03:00.002Z

Thanks.... and also thanks for taking good care of my things over the past year :-)

Helen

Helen Chapman
Oxfam GB

Exhibition logistics + late pick up on Saturday

2011-01-17T18:01:00.003Z

Hi Graham,
Please extend our thanks to your team for their help in getting things to and from BETT; they did a great job & were very efficient.

Kind regards,
Louise Hughes
Office Manager
Brainpop
Summertown

Another good job done

2011-01-10T07:25:00.001Z

Graham
Just a quick note to say thanks for another great job, the boys did wonders again
Tom

2011 starts well!

2011-01-03T10:24:00.001Z

Dear Graham. Many thanks to you and your excellent moving team they were great and very helpful and we will be contacting you as regard our move in the coming months happy new year kevan.

Summertown Removal

2010-11-05T11:17:00.003Z

Dear Graham
We've been rather busy since our move on 28th Oct, so I've not had opportunity to send a message to thank you for your efficient and friendly service. The two men who did the work were prompt courteous and helpful, and I'd have no hesitation in recommending you to others.

Best wishes,

Pauline

Rev'd Pauline Main
Minister, Summertown URC

House move to Dursley Glouscestshire

2010-11-05T10:45:00.002Z

Graham,
Thanks for yours and the chaps' help last week. All turned out very well indeed. All the best,

Carl Drury

Pack remove & shipment to Munich

2010-10-08T14:06:00.002Z

Hi Graham,

Shippers were here today with the shipment. Everything looks good. Thanks again!

Cheers,

Brandon

Into our storage

2010-10-08T14:02:00.001Z

Graham,
Thanks for the copy statement.
Thanks too for the very smooth removal last Friday. The removal team were extremely professional and polite, and excellently led by Jan, who could not have been more helpful.
Regards
Chrissie Madden

shipping to belgium- all ok

2010-10-06T11:02:00.000Z

Hi Graham,

Just to confirm the boxes arrived a couple of hours ago. All looks fine.
Thanks very much for helping me and my family get this done smoothly.

All the best,

Mark

Thanks and blessings from above- well as good as!

2010-10-06T10:47:00.001Z

Dear Graham,

The moves from Ascot to Beaumont Buildings last week, yesterday and today have all gone without any problems and, as ever, your team has been efficient and immensely helpful. We are immensely grateful to you and your team for such service.
With very best wishes

WD

Father William Davage
Priest Librarian and Custodian of the Library
Pusey House, Oxford 0X1 3LZ

House move to london- no problem

2010-10-06T10:42:00.001Z

Dear Graham
I belated thank you to you and all your team for doing our move for us. Decidedly unstressful and easy.
Kind regards
Rachel

move from yorkshire to oxford

2010-09-28T10:06:00.000Z

Graham,

Just a quick note to say many thanks for you help in managing our move yesterday.

All went well and the guys handled it perfectly.

In the nicest possible sense, I hope we don't need your number for a while, but we'll certainly keep it on file for the next time and make sure we recommend you to friends.

All the best

Regards

Mike

Home Removals or Office Moves- Costings

2010-09-15T08:28:00.008Z

Fixed price removal prices for 2,3,4 & 5 residential bedroom properties or your Office;

We are pleased to offer a FREE no obligation home survey and a written quote with or without our packing service.

It is the very best (only!) way of ensuring a competitive quote which matches your unique needs and ensures your removal runs smoothly on the day.
Call or email us back for a swift appointment.

great job

2010-09-14T12:56:00.002Z

Dear Graham,

I just wanted to say that I was so impressed with the removal men who helped me on Saturday. They worked so hard all morning and I was moved very quickly. I will definitely be using you again when I find my property to buy.

Thanks again,

Kate Sheehan

good job done

2010-09-14T12:51:00.001Z

Dear Graham,

Following our telephone conversation a few minutes ago, and as agreed, a transfer has been made to your account - thank you for the excellent service provided and will let you know when we are ready for the final move.

Kind regards,

Jose C-B

thank you

2010-09-14T12:50:00.001Z

Dear Graham

Thank you for the excellent job Isis did last week with my move. The two
guys who helped were fantastic.

Please can you, if you haven't already, send me an invoice for the move, so
I pass on to my employer for their records.

Many thanks

Andy Goodliff

Watlington to Brackley house move......

2010-08-11T14:49:00.001Z

Dear Graham,

Thanks for the move last week. You and your boys were great. I will recommend you to others

Thanks again

Matthew

Dubai Move

2010-08-02T12:53:00.001Z

Dear Graham,

I realised that I forgot to write you a thank you e-mail for the excellent service provided moving our stuff to Dubai. You were very professional and friendly (hard to find these days). Everything went smoothly and hassle free.

Huge thank you for your help & would not hesitate to recommend your company to anyone needing a similar service.

Best regards
nur

House move- Oxford City Centre 04-06-10

2010-06-06T06:32:00.003Z

We packed all day Thursday and moved on Friday "Happy Mover Martin" one of friendly removal men assists!

Piano Moves- Music to our ears..

2010-06-06T06:18:00.003Z

Dear Graham,
Just wanted to say thanks so much for sending three such lovely guys to move our piano-the couple we bought it from also said they couldn't have been nicer.
Best wishes, please pass on to your men,
Jenny Horobin

UK Wide - smooth moves- compliment

2010-05-12T14:19:00.002Z

Dear Graham,

Quick note to say thanks to the boys for sorting it out and moving everything to Manchester so smoothly - big weight off my mind.

all the best,

Adam

We do try and anticipate.....

2010-03-10T18:11:00.002Z

Graham
Just a note to say how good your guys were on Monday. You providing a car to transport the girls was very welcome and the confusion was down to me not grasping the arrangements. I had to transport some stuff down that day in any case but it all went without a hitch.

Thanks for the excellent service.

Colin

Pricing

2010-03-05T12:43:00.007Z

Price is what you pay. Value is what you get.
Warren Buffett, American Investment Entrepreneur

We try our very best to be competitive with our prices. As important, we think, is the service and care you receive during your removal.
We hope you agree?

ISIS Removals & Storage ......great value with excellent service is our promise to you..Graham

interesting and true "the best of oxford"...

2010-02-24T22:08:00.006Z

Dear Graham,

Further to our earlier telephone conversation here's the email I promised!
A brief overview of The Best of Oxford:-
Isis Van Man is of interest to us as one of the "best" via personal experience. I actually booked you for a friend of mine who moved from Adderbury to Oxford last summer and who couldn't afford a conventional removal co. I was there on the day and your 2 men and van were fantastic. They were quick, careful and very friendly. In fact the quality of service wasn't any different to the larger removal companies I have used in the past.

Kind regards,
Marie-Claire Harper
Word of Mouth Specialist

good lads!

2010-02-16T05:23:00.002Z

Dear Graham,

re: House removal from London to Oxford

Thank you very much for the impeccable service with my move today.

Jan and Martin arrived bang on time, and worked unbelievably hard to
complete the job far more quickly than I had imagined possible. They
were friendly, careful and astonishingly efficient, well-organised and
hard-working (as well as amazingly strong). Please pass on my thanks to
them both.

With kind regards

David

We are blushing slighty now......

2010-02-02T18:10:00.003Z

Hi Graham

The parents are reasonably settled. Yes, everything did go in perfectly! Masses of cupboards to stash all those pictures.

I would like to say a huge thank you to you and your team. Very professional, helpful, thoughtful. Everything went according to plan, and very smoothly, starting with the recycling on Monday. I can't believe I downsized them by a third of their possessions. At the other end everything got put where required and my band of helpers were most impressed, one in particular who had moved recently saying he'd had a very different experience. So thank you to you and your team for making a far from easy move run like clockwork.. I felt in such good hands that what could have been an exhausting and stressful experience was actually quite pleasurable!!!

With best wishes

Chrissie

Starting 2010 as we left 2009!

2010-01-19T13:32:00.002Z

Hi Graham

Just wanted to say thanks to your guys for their work on 5th Jan - they did a great job.

James Russell

Kind words of thanks.

2010-01-02T13:41:00.001Z

Dear Graham,

I just wanted to drop you a quick note to thank-you for the excellent service we received from your company. The packing was extremely efficient and the removal men were top notch, as well as being polite and friendly. Nothing was broken and everything ended up where we wanted it.

Moving house is a stressful time and ISIS made it a little less so!

Best Wishes,

Laura Whyte
21-12-09

Praise indeed!

2009-11-17T15:42:00.003Z

Dear Graham,
As ever your staff were a model of efficiency and courtesy. The packing and the transfer to Pusey House and the unpacking were completed in three hours. Very many thanks. Do, please, thank them for us.

There will be other tasks and I shall not hesitate to contact you.
Renewed thanks and all good wishes
WD

Father William Davage
Priest Librarian and Custodian of the Library
Pusey House, Oxford 0X1 3LZ

Compliments

2009-10-10T16:04:00.004Z

ISIS
FAO Graham
Depot 51
266 Banbury Road
Oxford
OX2 7DL

Dear Graham,

I just wanted to write and let you know how happy Dave Lyons and I were with your moving services on 15.8.09 from Long Crendon to Oxford. As it was an hourly rate, we were wondering if there was going to be any attempts to make the move longer than necessary, but it was much quicker than we thought it could be done in!

There were three men who helped move, unfortunately I do not know any of their names, but they were very polite, professional, and efficient and all of our belongings arrived safely and were treated with care. We were so relieved to be able to sit back and not worry about things getting broken (as has happened in the past!).

I will definitely be using your company for future moves and am more than happy to boast how great you were to friends who will hopefully be using your company as well!

Yours Sincerely,
Sarah

Size matters!

2008-10-11T07:30:00.008Z

Moves can be stressfull!
This is how we help..........

With our fully equipped Luton Box Vans with tail-lifts you get the biggest space for your removal budget.
This is our full time profession.
We will give you a speedy and a high quality service at a very competitive price.
Our friendly, permanent staff have the skills to load, secure and unload your belongings
We are moving your valuable possessions so choosing us will ensure they arrive safely.
We will arrive on time.
We are fully insured to BAR (British Association of Removers) standards.

Storage Oxford - Offer*

2008-10-08T07:30:00.003Z

Free Local Pick Up.
Free local pickup within 2 miles of our Oxford warehouse facility for new customers.
*Mimimum storage periods apply.

Removal & Storage Companies in Oxfordshire

2008-05-26T14:04:00.004Z

Insurance

2007-07-13T21:58:00.012Z

We are fully insured ("for hire or reward insurance") to provide these services.Our insurance polices meet the criteria as set down by the British Association of Removers (BAR). We carry our own separate insurance ("goods in transit insurance") for your possessions whilst they are being carried by us. Each removal is covered for loss or damage whilst in transit to a maximum £50,000 of our customers belongings during transit stage of your move,subject to an excess charge of £250.00 per claim. Our Storage Insurance is £250,000. We have public liabilty insurance of £10,000,000.

It is the sole responsibility of the customer to ensure they have the correct insurance values in place for their belongings. Please check with and advise your household contents policy issuer prior to your move as you will find that all good home contents insurance policies cover domestic removals.

Unit, Container and Warehouse Storage

2007-06-11T15:27:00.013Z

We now offer a competitive storage solutions for both household and domestic purposes. Whatever your need, subject to a few sensible restrictions, you name it, you can store it.Whether you are looking for security, convenience, quality or value. Call us on our Freephone number 0800 0474782.

(picture of Jake,(our nephew from California)who came to work for us over the late summer 2009)

Our Luton Box Vans- Size information

2006-11-16T10:23:00.010Z

Approximate Internal Loading Space;

Each Luton van holds up to 75-100 sq.ft or up to 20 cubic metres usally big enough to move a two bedroom flat or house in one single delivery!

A Luton Van is a 3.5t van with a box body that extends over the cab. These have a bigger, more ﬂexible load space than a panel van and they are ideal for furniture and household moves.

Loading Box Dimensions:
4.00 metres long
2.10 metres high
2.00 metres wide

As well as the men and the van, we provide with your removal, heavy dury removal blankets, sack trucks for moving your heavy items and white goods safely, full tool kits to ensure we can unscrew that double bed and of course our special care service.